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Trends in Citizen Engagement

From virtual events to new social media tactics, local governments have kicked civic engagement efforts into high-gear in 2020. As public health guidance fluctuates and "pandemic fatigue" spreads nationally, cities will continue to lean on these engagement efforts to maintain resident expectations and forge new paths forward.

included in this trendline
  • How cities are utilizing social media to approach Gen Z and address COVID-19 misconceptions
  • How cities are digitizing their services to survive the new normal
  • 3 keys to creating behavioral change in cities
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.