Dive Brief:
- Philadelphia has expanded its public-facing performance dashboard, Philly Stat 360, to include new and enhanced metrics that monitor the city’s work, officials announced last week.
- Twelve new metrics feature interactive maps and range from unsafe property reports to vacant lot cleanings to stormwater inlet maintenance and street cleanings. The city also introduced “behind-the-scenes” dashboards that track city department performance.
- “Good government starts with knowing what’s working and being willing to improve what isn’t,” Kristin Bray, chief legal counsel to the mayor and director of Philly Stat 360, said in a press release. “We’re making more of that information available to the public while giving City departments a better understanding of their own performance.”
Dive Insight:
The city launched Philly Stat 360, a website to track government operations and services, in late 2024. It broke down city operations into five categories: safer, cleaner, greener, economic opportunity and core services.
The site has since expanded to include housing and wellness. The city has also launched trackers for specific projects, including its goal of building and preserving 30,000 homes and a community revitalization initiative for its Kensington neighborhood.
Other new public performance metrics unveiled Nov. 5 include LED light implementation in city buildings, enhanced recycling collection tracking and the number of public transportation trips taken by the city’s Zero Fare participants.
City departments featuring new and enhanced performance trackers include the Office of Innovation and Technology, the Procurement Department, Department of Revenue and the Law Department.
“Don’t just listen to what we say. Watch what we do,” Mayor Cherelle Parker said in a news release. “Residents deserve to know where we’re making progress, where challenges remain, and what we’re doing to deliver results. That’s what real accountability looks like.”
